If you receive an item that isn't quite right, our return and exchange guidelines are engineered to assist you quickly.

Return Conditions
Eligibility Window: Returns are accepted within 7 days of delivery, exclusively for damaged or defective items.

Product State: Items must remain entirely unused, unwashed, and returned inside their original brand packaging.

Proof Required: You may be asked to provide clear photo or video proof of the damage/defect before return approval is granted.

Exchange & Replacement Process
Request Window: Exchange & Replacement requests must be filed within 7 days of package delivery.

Dispatch Turnaround: Once an Exchange & Replacement request is validated and the original piece is returned and inspected by our warehouse, the replacement item will be dispatched within 2–3 business days.

Final Delivery: The Exchanged & Replacement item will take another 3–7 business days to reach you.